An exciting opportunity exists for an enthusiastic individual who is looking to join a dynamic and highly successful organisation based in Western Sydney.
The company's approach to credit is customer-centric. They are looking for candidates to help manage a portfolio and creatively offer solutions to drive revenue collections and reduce outstanding debt.
The responsibilities:
Reporting to the Credit Manager, your responsibilities include (but not limited to) the following:
- Timely collection of outstanding accounts
- Customer Negotiation/ Financial hardship
- Manage and resolve customer cases
- Arranging payment plans with customers
- Effectively identify, manage and minimise potential bad debts
- Manage insolvency and legal matters to ensure exposure to ongoing trading of insolvent and delinquent accounts is minimised
- Escalating/referring matters to the relevant teams within the company
- Experience within a customer service or credit role
- Well-developed problem solving skills and the ability to develop innovative solutions
- Experience setting and achieving KPIs
- Excellent verbal and written communication skills.
- A positive, bubbly personality
- Strong organisational and time management skills
Additional benefits:
- Highly attractive salary.
- Fun and driven working environment
- Social team- e.g. team lunches, open-office + collaborative environment.
- Parking onsite
- Career progression opportunities
