Customer Service Specialist

Job title : Customer Service Specialist
Location : Victoria
Job type : Contract or Temp
Salary : + super
Contact name : Amanda Coad
Contact email : acoad@sharpandcarter.com.au
Job reference : 1506075
About You

You are a positive and proactive worker who enjoys working in a fast-paced and challenging environment. You must be autonomous and quick to learn, with a solution-focused approach to solving problems.
This is a temp to perm opportunity for a skilled and enthusiastic Customer Service Specialist.

Responsibilities

Our client is seeking an experienced Customer Service Specialists who is multi-skilled. Typical responsibilities include but are not limited to;
  • Liaising with key internal and external stakeholders
  • Answering high volume calls and emails
  • Updating and maintaining internal databases
  • Extensive data entry
  • Filing, printing and scanning
  • Booking and coordinating video conferences
  • Virtual training and meetings
Skills / Experience
  • Experience working in a Customer Service/Administration role is essential
  • Computer literate to intermediate/advanced level including (Excel, MS office suite & internet)
  • Excellent telephone manner, communication skills and customer service
  • Ability to work within a high volume, team environment
  • Discretion in relation to confidential information
  • Good written communication skills
  • Demonstrated ability to take initiative in problem solving and in exercising judgement
Benefits: 
  • These roles will be local to you, parking onsite 
  • Friendly team, supportive and social!
  • Well being benefits for permanent staff members.
About the company
  
Our client is highly reputable in the manufacturing industry supplying to well known brands in many diverse industries!
Located in Dandenong South, this organisation is looking for an experienced, friendly and professional Customer Service professional to join their successful and energetic team!
  
To register interest please follow the link below. Or for a confidential discussion surrounding these roles, please contact Amanda Coad at acoad@sharpandcarter.com.au