Our client is seeking a motivated and friendly Customer Service/Admin Assistant to join their dynamic and collaborative team located in the Eastern Suburbs. The ideal candidate for this role will be passionate about delivering outstanding customer experiences while effectively managing administrative tasks and ad hoc duties.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and in person.
- Assist in processing orders, returns, and exchanges with attention to detail.
- Maintain accurate records of customer interactions and transactions.
- Support the administrative team with scheduling, filing, and data entry.
- Collaborate with other departments to resolve customer issues and improve service delivery.
- Provide general office support, including but not limited to managing supplies and organizing documents.
- Other ad-hoc duties as directed by the Manager.
- Previous experience in customer service or administrative roles highly regarded.
- Strong communication skills and a friendly demeanour.
- Proficient in Microsoft Office Suite and basic CRM software.
- Excellent organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Flexibility to adapt to changing priorities and demands.
Our client is a market leader in the Australian manufacturing industry, located in the Eastern Suburbs. Seeking an experienced, friendly, and professional Customer Service expert to join their dynamic team.
How to Apply
If this role sounds like the perfect next step in your career, please APPLY NOW!
To apply, follow the link below, or for a confidential discussion, contact Isabella at ifiggins@sharpandcarter.com.au.
