In this role, you’ll be responsible for generating and processing patient invoices, managing accounts receivable, and ensuring billing processes run smoothly from start to finish. Your ability to maintain accuracy, uphold confidentiality, and provide excellent service to both internal teams and patients will be key to your success.

Key Responsibilities:

• Generate and issue invoices, credit notes, and statements.
• Maintain accurate patient billing data.
• Coordinate the full billing cycle, from invoice dispatch to payment collection.
• Assist medical and administrative teams with billing queries.
• Process refunds, direct debits, and month-end tasks.
• Ensure compliance with legislation, company policies, and health fund schedules.
• Manage shared mailboxes and respond to account-related enquiries.

What We’re Looking For:

• Minimum 12 months experience in accounts receivable or a similar role.
• High attention to detail and accuracy.
• Outstanding customer care delivered with genuine empathy and compassion.
• Strong organisational and time management skills.
• Proficient in Microsoft Office (intermediate Excel skills).
• Clear and professional communication skills.
• Understanding of privacy and confidentiality in a healthcare setting (desirable).

How to Apply

Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application via the link below, that way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market.

For a confidential discussion, feel free to reach out to 
Amie Luong
aluong@sharpandcarter.com.au