Our client is a market leading ASX listed business, and instantly recognisable brand who provide a pivotal service to over 4 million Australians. They are also committed to a greener future, and have supported community organisations for over 10 years.
The Role
Reporting to the Payroll Manager and working within a team of 8, you will be responsible for:
- Joint responsibility for payroll administration of approximately 6,000 employees
- Providing practical advice to employee on all Payroll related activities
- Undertaking the input and analysis of data, including ensuring accuracy of employee entitlements, ensuring adherence to award, EA and legislative compliance
- Providing accurate and timely processing for all payroll/P&C transactions including sound and timely advice, guidance and support to staff, clients and stakeholders
- Maintaining effective working relationships with colleagues, employees and other stakeholders to support and facilitate a high level of payroll services
- Delivering a range of effective payroll administrative tasks including managing processes, providing services, responding to queries, advising on policy and process and producing reports in accordance with agreed standards and timeframes
- Providing high levels of customer service in accordance with best practice guidelines, policy and procedure
- Maintaining service standards including prompt issues resolution and adherence to privacy, confidentiality and compliance requirements
- Participating in and implement continuous improvement activities relating to service practices, quality assurance and customer service excellence
- Prior experience within a similar Payroll Officer position
- Experience with SAP and/or SuccessFactors is essential
- Service focused, with great attention to detail and high level analysis skills.
- A strong commitment to excellence in customer service and a hands-on approach to service provision
- Well-developed written and verbal communication skills
- Demonstrated organisational skills, including the ability to set priorities, manage time and plan work to meet deadlines
- Ability to work as an effective member of a team as well as the ability to exercise independence and judgement where required
- Demonstrated analytical and problem-solving skills
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Chris Belegrinos on 0422 162 015, quoting Ref No. 294757.
