Interflora is a globally recognised brand, celebrated for its premium quality floral arrangements and hampers that are synonymous with elegance and thoughtful gifting. For decades, Interflora has been a trusted name in delivering smiles and heartfelt emotions through meticulously curated products. Their Hampers division, based in Salisbury, Brisbane, is dedicated to assembling and delivering beautifully crafted hampers that cater to a wide range of occasions, making every moment special for their customers.
Position Overview:
We are seeking a dedicated and organised Production Manager to oversee the day-to-day operations of their Hampers business. The successful candidate will be responsible for ensuring the smooth running of the production processes, maintaining high standards of product presentation, and managing a dynamic team. This role is crucial in upholding the quality and reliability that Interflora is known for.
Key Responsibilities:
- Stock Management:
- Order regular stock to maintain inventory levels and prevent shortages.
- Ensure all received stock is accurate and free of errors.
- Conduct regular stock counts and maintain an up-to-date inventory system.
- Financial Administration:
- Forward invoices to the accounts team promptly.
- Keep precise records of all invoices and related documentation.
- Monitor and reconcile stock-related financial transactions.
- Staff Management:
- Develop and manage staff rosters to ensure optimal coverage, especially during peak periods.
- Recruit and hire additional staff during busy seasons to meet demand.
- Forward hours worked, annual leave, and sick leave information to the accounts team for both full-time and casual staff.
- Operational Oversight:
- Ensure smooth daily operations, addressing any issues that arise promptly.
- Oversee the presentation and quality of hampers, ensuring they meet our high standards.
- Manage office operations and provide training to new staff during peak periods.
- Arrange timely pickups of parcels and coordinate with logistics partners.
- Client and Corporate Relations:
- Handle interactions with corporate clients, ensuring their needs are met and queries addressed.
- Maintain excellent customer service standards and build strong client relationships.
- Proven experience in a production or warehouse management role.
- A flair for creativity and attention to detail to ensure quality presentation of hampers.
- Strong organisational and multitasking skills.
- Excellent communication and strong leadership abilities.
- Proficiency in inventory management and financial record-keeping.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to work additional hours during peak seasons.
- Be part of a reputable and beloved brand.
- Work in a supportive and dynamic team environment.
- Competitive salary package.
How to Apply:
To apply online, please click on the apply function. Alternatively, for a confidential discussion, please contact Nicole Tianihad on 0411333547 or ntianihad@sharpandcarter.com.au
