We’re looking for a System Engineer on behalf of our client to provide technical support across a broad range of infrastructure for their customers. This role is dedicated to supporting a large project focused on a construction client.
Our client provides a wide range of services, including managed IT support, cloud solutions, cybersecurity, and IT consulting. Their expertise spans multiple industries, including construction, mining, real estate, medical, not-for-profit, law, accounting, and finance. They have also been recognised multiple times in the CRN Fast 50 list.
The Role
As a System Engineer in this role, you'll be expected to work hands-on with a variety of technologies along with some personality traits including:
- Planning, configuring, and supporting on-prem Windows desktops and servers, including system rollouts and upgrades
- Administering and maintaining Microsoft 365 services (Exchange Online, SharePoint, OneDrive), including user management
- Designing and managing Active Directory and Group Policy structures.
- Troubleshooting and resolving complex network issues (DNS, DHCP, NAT, routing, packet capture)
- Deploying/managing virtual environments (Hyper-V or VMware)
- Backup and disaster recovery solutions
- Collaborating with stakeholders to gather requirements and communicate technical solutions clearly across all levels
- Supporting a large enterprise environment, primarily remote with some on-site work as needed
- 5+ years in either System / Support / Project Engineering or a related field.
- Strong background in third-line troubleshooting and service operations
- Strong knowledge of M365 environments, networking, and ticketing systems.
- Excellent problem-solving and communication skills, with the ability to support a fast-paced business environment.
- Someone who enjoys working in the Office Environment
- Paid training & certifications – opportunities to grow your skills and career.
- Access to work on one project at one time!
- Work for a well-established MSP with strong staff retention and an excellent reputation.
- A diverse role with exposure to enterprise tech, some travel and client interactions.