Customer Service Officer - Immediate start - temp to perm!

Job title : Customer Service Officer - Immediate start - temp to perm!
Location : Melbourne
Job type : Permanent or Full Time
Job reference : 1250800
About the role

Our client is on the lookout for an experienced Customer Service Agent to work on a temporary basis for three months. This will be a varied role that will encompass both Data Entry and Customer Service. Working in a collaborative team environment, your main duties and responsibilities will be to answer incoming calls in a professional and efficient manner.

To be eligible for this role, you must be immediately available and ready to interview. 

Responsibilities

In this role you will be responsible for a number of key tasks including but not limited to:
  • Collation & processing of data
  • Answer incoming calls in a timely and efficient manner
  • Assist and resolve customer queries
  • Manage and responding to emails
  • Process of orders and ensuring all details entered onto internal systems
  • Update customer information
  • Follow up customer enquiries
  • Other general administrative duties as required
  • Ad hoc duties as required
Skills / Experience

Previous experience in a similar Customer Service or Data Entry role will be necessary as well as:
  • Advanced skillset of Data Entry and Customer Service
  • High level of attention to detail
  • Excellent communication skills both written and verbal
  • Sound computer literacy, particularly in the Microsoft Office Package
  • Well-developed data processing and analytical skills
  • Ability to identify issues, problems and opportunities
  • Proven time management and attention to detail
  • Ability to work under pressure
About Our Client

Our client is a true market leader in their field of specialty. With decades of experience, they have built up a strong client base like no other. Working for this business will provide you with insight, high end experience and growth opportunities. If you are a strong Customer Service agent and are looking for a fantastic 3 month opportunity to enhance your skills - this is the role for you! 


To apply, please click on the link below. Additionally, for a confidential discussion about the role, please phone Georgia Campbell on 0423 225 867