About the role An excellent opportunity exists for an experienced Internal Sales Consultant to join this market-leading company in VIC. A strong team culture and supportive management team will assist you in getting up-to-speed quickly in this dynamic position, and you will see fulfillment in your day-to-day by providing top-tier customer service and supporting the wider business team. Duties Raising sales orders, processing and invoicing for all locations across the country Up-selling and cross-selling the product range Customer feedback, analysis, solutions, etc Complaint resolution and action accordingly Reporting deliveries being received in full and on time (DIFOT) Being the first point of contact for purchase order inquiries Goods return collection and receipting Tracking freight and advising customers of delivery ETA's and follow through Skills and Experience Experience in Internal Sales / Customer Service role Ideally come from the Building Product's industry or related Excellent communication skills, both written and verbal Diligence with your reporting processes Track record of demonstrating values of trust, integrity & a strong work ethic Benefits Already established key accounts nation-wide, with strong relationships to build from Northern suburbs location Work within an honest, family-orientated & driven business About the company Established in the 1980’s, our client distributes premium accessories, tools and equipment for the wall, ceiling & plaster industries. They are a national leader and rapidly-growing importer and wholesaler that is truly dedicated to unparalleled service, and products of the highest quality. The business prides themselves on the extensive range of product they have available to the market. Culture This successful business typifies a progressive SME culture, with strong emphasis on their values of integrity, trust & work ethic. Whilst their head office is based in Melbourne, the business’ continuing growth aspirations have seen them more recently set up branches in NSW & WA, bolstering their capability to service customers nationwide. How to Apply Click APPLY or contact Sam Arico on 0413 417 003 for a confidential discussion.