Engagement Specialist Company Overview: Our client is a dynamic and innovative company dedicated to entertainment and media. We are passionate about media and committed to creating a positive impact. As we continue to grow, we are seeking a talented and enthusiastic Engagement Specialist to join our team and play a pivotal role in enhancing our relationships with clients, customers, and stakeholders. Position Overview: As a Marketing Engagement Specialist, you will be responsible for developing and implementing strategies to cultivate meaningful connections with our target audience. You will work closely with cross-functional teams to ensure a seamless and positive experience for our clients, customers, and partners. The ideal candidate is a proactive and creative individual who is passionate about building strong relationships and driving engagement. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients by understanding their needs, addressing concerns, and ensuring satisfaction with our products/services. Email Marketing: Set up, test, and execute emails, sms sends, push and in-app notifications in Adobe Campaign Standard Customer Engagement: Develop and implement strategies to enhance customer engagement, including outreach campaigns, feedback mechanisms, and loyalty programs. Stakeholder Communication: Effectively communicate with internal and external stakeholders, ensuring clear and consistent messaging that aligns with the company's brand and values. Event Planning and Execution: Organize and execute events to foster engagement, including webinars, workshops, and networking opportunities. Feedback Analysis: Collect and analyze feedback from clients, customers, and stakeholders to identify areas for improvement and implement changes accordingly. Collaboration: Work closely with marketing, sales, and product teams to align engagement strategies with overall business goals. Qualifications: Bachelor's degree in Marketing, Communications, Business, or related field. Proven experience in client or customer engagement Excellent communication and interpersonal skills. Strong organizational and project management abilities. Creative problem-solving skills and a proactive attitude. Familiarity with CRM software and engagement analytics tools. Benefits: Competitive salary and performance-based incentives. Health, dental, and vision insurance. Flexible work hours and remote work options. Professional development opportunities. A collaborative and dynamic work environment. How To ApplyClick the apply button now or email your resume to Miriam O'Connell at Moconnell@sharpandcarter.com.au