Accounts Payable / Customer Service Represntative

Job title : Accounts Payable / Customer Service Represntative
Location : Melbourne
Job type : Permanent or Full Time
Salary : Up to $75,000 + super based on experience
Contact name : Celena Sonntag
Contact email :
Job reference : APCSR0619CMS2
Position Summary

Our Client is is a leader in the trading industry, renowned for their commitment to excellence and innovation. They pride ourselves on fostering a collaborative and dynamic work environment where every team member plays a crucial role in their success.  They are seeking a dedicated and detail-oriented Accounts Payable / Customer Services Representative to join their hands-on Customer Services team. This role is vital in supporting key customer and supplier accounts, ensuring accurate and timely processing of contract data in SAP. 

Key Responsibilities

Reporting directly to the Commercial Manager, your duties will include, but not be limited to the following:
  • Manage customer and supplier orders in SAP.
  • Capture deal costs and handle contract authorizations.
  • Generate and send sales contracts/confirmations.
  • Confirm and update vessel bookings; organize cargo surveys.
  • Provide order status updates and liaise with suppliers.
  • Ensure timely processing of shipping documents and goods receipts in SAP.
  • Issue tax invoices and conduct customer credit checks.
  • Send weekly JIT reports and maintain the shared mailbox.
  • Request foreign currency bookings and prepare reports for stakeholders.
  • Perform 3-way matching on supplier invoices.
  • Approve and process multi-currency supplier invoices.
  • Reconcile statements and resolve discrepancies.
  • Process payments and respond to vendor inquiries.
  • Manage Goods Receipt Not Invoiced Accrual for timely clearance.
  • Ensure all financial documents are approved by authorized individuals.

Candidate Profile

The successful candidate will have the following:
  • Certificate in Business Administration preferred.
  • 3+ years of experience in Business Administration, preferably in a customer support or client service role.
  • Experience in international trade is beneficial.
  • Familiarity with Operations, Logistics, and Supply Chain Management.
  • Prior experience in Accounts Payable.
  • Results-oriented with strong communication skills.
  • Ability to thrive in a fast-paced, high-volume environment.
  • Team player with strong organizational skills.
  • High level of accuracy and attention to detail.
  • Optimistic, realistic, and willing to learn.
  • Proficiency with a Tier 1 ERP system (SAP experience preferred).
  • Strong Excel skills.

Additional Benefits
  • Job security in a permanent position.
  • Excellent location (Cremorne) close to public transportation.
  • Supporting and innovative team.
  • Inclusive work environment with extremely low turnover.
  • Opportunities for professional growth.
  • Dynamic work environment

How to Apply

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Celena Sonntag at