An exciting opportunity exists for a confident and client-focused Client Manager to join a leading organisation in the business-to-business events industry. This dynamic, relationship-led role is responsible for managing and growing a portfolio of event exhibitors and sponsors across some of Australia’s most recognised trade shows and conferences. If you’re commercially minded, great with people, and passionate about delivering exceptional client outcomes, this is a chance to be part of a collaborative, high-energy team shaping experiences across multiple industries.
Duties
- Build and manage long-term relationships with a portfolio of exhibitors and event sponsors
- Act as the primary point of contact for clients throughout the event lifecycle
- Drive renewals and identify upsell opportunities to meet individual and event revenue targets
- Collaborate with sales, marketing, and event delivery teams to ensure a seamless client experience
- Provide strategic input to help clients maximise their return on investment and event presence
- Manage client onboarding, communications, deadlines, and deliverables
- Assist with exhibitor services, stand builds, branding, and activation opportunities
- Gather and report on client feedback and event performance metrics
- Represent the brand professionally across email, phone, and face-to-face interactions
- Demonstrated experience in account management, sales, or client services — ideally within events, media, or B2B environments
- A proactive, solutions-focused approach to client success
- Ability to build trust quickly and communicate effectively with a diverse range of stakeholders
- Strong commercial acumen and a natural ability to identify growth opportunities
- Excellent organisational and project coordination skills
- Comfortable working across multiple projects with competing deadlines
- Proficiency with CRM systems and Microsoft Office tools
This organisation is a respected name in the B2B events space, delivering large-scale industry exhibitions and conferences across Australia. With a diverse portfolio spanning food, technology, retail, sustainability, and professional services, they play a vital role in helping businesses connect, grow, and stay ahead of industry trends. Their culture is down-to-earth, collaborative, and driven by shared success—making it a great environment for someone who thrives in a fast-paced, people-oriented setting.
How to Apply
Click APPLY or contact Brodie Steele, Consultant on 0473 471 921 for a confidential discussion.
