Client Services Officer

Job title : Client Services Officer
Location : Victoria
Job type : Permanent or Full Time
Salary : up to $95,000 package
Contact name : Kellie Chehade
Job reference : 1697496
We are seeking a professional and highly organised and warm Client Services Officer to join a well-regarded financial services firm.
This role is ideal for someone with an administration support background across and accounting or Financial advisory firm who enjoyed supporting a high performing and established team. 

The role: 

You will play a key role in ensuring smooth client interactions and efficient internal processes. Your responsibilities will include:
  • Preparing and distributing client packages electronically
  • Communicating with clients and internal teams
  • Managing databases and ensuring records are up-to-date
  • Reviewing and updating portal information, reporting, and following up on outstanding items
  • Assisting with invoicing and debtor follow-ups
  • Handling general administrative tasks, correspondence, and electronic filing
  • Supporting meetings, including room bookings and partner diary management
  • Providing reception relief and answering calls as required
  • Maintaining daily timesheets
About You:
  • Prior administration support within an accounting or financial services firm. 
  • Highly organised with excellent attention to detail
  • Professional and discreet in handling sensitive client information
  • Confident using accounting software and online portals
  • Proactive and able to work independently while supporting the wider team.
Why This Role:

You will join a respected, mid-sized financial services firm that balances client-focused excellence with a supportive, community-minded culture. This is an opportunity to contribute to a team that values professionalism, attention to detail, and long-term client relationships.
If you are a motivated accounting administrative professional looking to broaden your career in client services, we encourage you to apply now.