Collections Officer

Job title : Collections Officer
Location : Melbourne
Job type : Permanent or Full Time
Salary : $65,000 salary package + bonus
Contact name : Chris Belegrinos
Contact email :
Job reference : 984621
Position Description

With team fit and culture a priority, the business is seeking a dynamic and motivated Collections Officer to join their team on permanent basis.

Reporting to the Credit Manager and working within a medium sized team, you will be responsible for:
  • High volume collection calls to a consumer customer base
  • Following up on outstanding debt
  • Providing high level of customer support
  • Handling telephone account queries - internal/external
  • Setting up new accounts and analyisng risk 
  • General hoc duties assigned by your Manager

Ideal Candidate

  • Previous experience within Collections or Customer Service 
  • Experience in making high volume collection calls 
  • Demonstrated excellent verbal and written communication skills
  • Ability to multi-task
  • Ability to prioritise own work, and have excellent time management skills

Additional benefit

  • Close to public transport
  • Mentorship & career development
  • Fun and dynamic work environment

Organisational Profile

Our client is a leading business in the utilities industry. They are extremely customer focused and committed to providing the best services to all their clients. With a dynamic and respected leadership team, the group has an ambitious growth plan that will see it further cement its position and significantly expand its Australian presence. 

How to Apply

To apply online, please click on the appropriate link below.  Alternatively, for further information, please email quoting Ref No 984621