We are seeking an experienced Collections Officer ready to make an immediate impact. Based in Western Sydney, you will thrive in a fast-paced, high-volume environment, managing a large number of outbound collection calls and taking ownership from day one. If you are motivated, proactive, and ready to hit the ground running, this is the opportunity for you.
Position Description
You will be responsible for:
- High volume collections and debtor management activities.
- High-volume outbound collection calls.
- Assisting with receipting, allocation, and reconciliation of all payments across the organisation.
- Responding to phone and email queries from customers and other third parties and providing appropriate resolutions.
The successful applicant will ideally have:
- 3–5 years’ experience in a collections or similar accounts receivable role.
- Ability to hit the ground running from day one and manage your own priorities effectively.
- Excellent interpersonal and communication skills, with a proven ability to build and maintain strong relationships.
- Demonstrated problem-solving and issue-resolution skills, with a focus on continuous improvement in systems and processes.
- Strong track record of working accurately and efficiently within a team environment.
- Strong Excel skills.
- Experience with Dynamics 365 is preferred but not essential.
Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application via the link below, that way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market.
