Collections Officer

Job title : Collections Officer
Location : Melbourne
Job type : Permanent or Full Time
Salary : base plus superannuation
Contact name : Candace Page
Job reference : 727024
The Company
Located in the South East our client are one of the global leaders in making the word healthier, cleaner and safer!

In this role you will do important work, surrounded by a team of collaborative colleagues. With support around you, you will help make significant contributions to the world around us!

Currently they are seeking a Collections Officer to join their team. Please note this is a high volume and complex role that requires previous experience in a similar type environment. 

Reporting directly to a easy going and experienced Manager you will be responsible for, but not limited to;
  • Maintain Debtors Ledger to ensure payments are received in line with company trading terms.
  • Achieve cash collection targets
  • Achieve aged debt targets 
  • Ensure customer disputes followed up and resolved within acceptable timeframe.
  • Ensure internal and external customer account queries are resolved within acceptable timeframes.
  • Conduct credit checks on new accounts as required and ensure new accounts are opened within the agreed timelines.
  • Ensure all inbound communication from internal and external stakeholders are addressed in a timely manner.
  • Manage and action held orders daily within company deadlines.
  • Review and action un-posted cash and credits weekly.
  • Assist the AR team in maintaining customer master data.
  • Any other accounts receivable related task as requested by your Manager.
Ideal Candidate:

The successful applicant will also have the following attributes:
  • Previous experience in a similar role, minimum 5 years
  • An enthusiastic and positive personality
  • Experience with a range of systems and technologies
  • Ability to work in a fast-paced environment
  • Excellent communication and negotiation skills
  • Strong attention to detail with great organization and time management skills 
  • Proficient across the Microsoft Office Suit
Additional Benefits:
  • Feel appreciated in the team and rewarded for your hard efforts
  • Casual and fun working environment
  • Working for a market leading company!
  • Immediate start available
  • Parking on site
  • Hybrid working arrangement for those that have screens already at home. Everything else can be provided for working from home and in the office.
  • Career development opportunities and cross training available
To Apply:
To apply online, please click the appropriate link below. Alternatively, for a confidential discussion, please contact Candace Page at