Sharp and Carter are helping a well known Not-For-Profit source a CRM Specialist withe strong Dynamics 365 experience to help with the set up of Customer insights and Journeys. This will be an initial 3 month day rate contract with possibility of extension. Ideally you will hit the ground running and bridge the gap — taking ownership of campaign delivery, content creation, and journey configuration in the recently implemented Dynamics 365 CRM.
 
Key Responsibilities:

• Design and implement user/customer journeys within Microsoft Dynamics 365
• Set up campaigns and custom segments
• Create associated digital assets and marketing materials
• Produce copy and content for campaigns
• Configure, monitor and optimise campaigns (with support from existing team)
• Provide immediate lift in delivery capability, reduce backlog

 
Key Requirements:

• Proven experience with Dynamics 365 – Marketing module, particularly:
  • Customer Insights
  • Journeys and Segmentation
  • Campaign configuration and asset creation
  • Strong digital marketing background with hands-on delivery capability
• Ability to produce campaign content and copy
• Able to hit the ground running – no time for system training

For more information please reach out to Max at mpower@sharpandcarter.com.au or click apply to express your interest.