This is a hands-on delivery role suited to someone who thrives in fast-moving transformation programs and has experience supporting Machinery of Government (MoG) changes or similarly complex organisational transitions.
Key Responsibilities
- Plan and deliver change management activities and artefacts, including communication plans, stakeholder maps, impact assessments, training plans, and business readiness assessments.
- Lead development of Change Impact Assessments and design practical change responses for process, system, and solution changes.
- Engage and influence stakeholders through high-level communication, consultation, and negotiation.
- Partner with business leaders to develop materials and presentations that embed and sustain change.
- Coordinate transformational change activities, including benefits realisation, training, and engagement in a complex ICT environment.
- Manage end-to-end UAT cycles (planning, execution, reporting) to ensure solutions meet business needs.
- Foster a collaborative, outcomes-focused team culture.
- Strong capability in change planning, analysis, resistance management, and problem solving.
- Proven experience developing and implementing change and communication strategies in complex projects.
- Ability to build trusted relationships and influence stakeholders at all levels.
- Excellent communication skills, including advising senior leaders on complex strategic issues.
- Experience with contemporary change methodologies (e.g. Prosci, ADKAR, or similar).
- Exposure to ICT projects, particularly Microsoft 365 migrations or large-scale technology transitions.
- Experience supporting or working within MoG or major organisational restructures.
