Customer Care Coordinator

Job title : Customer Care Coordinator
Location : Queensland
Job type : Permanent or Full Time
Salary : $70K - $75K plus super
Contact name : Cassie Connor
Job reference : 1691907
Full-Time | Brisbane CBD Head Office | WFH Fridays!
  
Join a national company with the head office based in Brisbane, and we’re looking for a caring yet professional Customer Care Coordinator to join their close-knit team. This is office based and not a contact centre role.
  
If you enjoy helping people, feel confident on the phone, and take pride in getting the details right, this could be a great fit for you.
  
About the Role
  • Full-time position (Monday–Friday)
  • Based in the Brisbane, CBD head office
  • Work from home every Friday!
  • Handling approximately 50 inbound and outbound calls per day
  • Providing high-quality customer support and follow-up
  • Updating systems accurately and efficiently
  
About You
You’re someone who is:
  • Warm, caring, and professional in your communication
  • Comfortable and confident on the phone
  • Organised with strong attention to detail
  • Reliable and able to manage a steady call volume
  • A team player who enjoys working in a supportive team
  
What We Offer
  • A stable, full-time role with a national organisation
  • A friendly, supportive team environment
  • Work-life balance
  • The opportunity to make a real difference for customers every day
  
If you’re looking for a customer service role where your people skills and professionalism truly matter, we’d love to hear from you.