The Role:
This role will aim to enhance key performance metrics related to customer management, including conversion rates, cross-selling, upselling, and retention.
  
Your responsibilities:

• Plan and execute engagement campaigns and communications to our customer base.
• Provide key operational and execution support 
• Work closely with content, creative, brand, operations, and legal teams for the design, set up, approval and execution of communications.
• Understand ins and outs of our customer base, identify opportunities, and develop strategies.
• Incorporate learnings from optimization tests to drive continual improvement of our customer lifecycle strategies.

  
Your experience:
  

• Prior experience as marketing coordinator (highly desirable).
• Understanding of business needs and drivers of performance.
• Relevant experience working with Martech campaign set up tools (highly desirable).
• Meticulous accuracy and high attention to detail.
• Strong written communications including copywriting of customer facing communications.

How To Apply:

Click the apply button now or email your resume to Miriam O'Connell at Moconnell@sharpandcarter.com.au