We’re seeking an experienced Customer Service Administrator to join a busy and collaborative team in Scoresby. This is a dynamic, hands-on role where you’ll take ownership of customer enquiries, coordinate requests, and help deliver a smooth, professional customer experience. Ideal for someone who enjoys a fast-paced environment and brings confidence, organisation, and strong communication skills.
Key Responsibilities:
- Manage customer enquiries with professionalism and efficiency
- Maintain accurate records across internal systems
- Coordinate requests, bookings, and follow-ups
- Liaise with customers and internal stakeholders
- Provide timely updates and manage expectations
- Support day-to-day administrative operations
- Implementing orders into the CRM system
- 2–3 years’ experience in customer service, administration, or coordination
- Strong communication skills and a polished phone manner
- Ability to manage multiple priorities with ease
- High attention to detail and accuracy
- Confidence handling a variety of enquiries
- A proactive, solutions-focused mindset
- Immediate start available
- Competitive salary package
- Friendly, supportive team culture
- Stable and growing business
- Convenient Scoresby location with parking
Our client is a respected Australian organisation operating within the technical services sector, recognised for its strong commitment to operational excellence and customer experience. They offer a stable, structured environment, supportive leadership, and the opportunity to build long-term capability within a growing business.
