Our client is a well-established and growing organisation based in Mulgrave, recognised for delivering high-quality products and services. With a strong reputation in their industry, they are committed to providing excellent customer experiences and fostering a supportive, team-focused workplace culture.
About the Role:
We are currently seeking a motivated and reliable Customer Service Administrator to join our client’s team on a temporary basis. This is an excellent opportunity for someone who enjoys a blend of customer interaction and administrative responsibilities within a fast-paced environment.
Key Responsibilities:
- Providing professional customer support via phone and email
- Processing orders, enquiries, and customer requests
- Maintaining accurate customer records and performing data entry
- Managing general administrative tasks
- Liaising with internal teams to resolve customer issues
- Ensuring a consistently high level of customer satisfaction
- Previous experience in customer service, administration, or a similar role
- Strong communication and interpersonal skills
- Excellent attention to detail and organisational ability
- Confident using Microsoft Office and internal systems
- Ability to prioritise tasks and meet deadlines
- Positive, proactive, and team-focused attitude
- Immediate start opportunity
- Supportive and professional team environment
- Competitive hourly rate
- Valuable short-term experience
- Potential for assignment extension
