Customer Service Officer

Job title : Customer Service Officer
Location : Melbourne
Job type : Contract or Temp
Salary : per hour + super
Contact name : Amanda
Contact email : acoad@sharpandcarter.com.au
Job reference : 1501983
Sharp and Carter are on the hunt for some super star temporary Customer Service candidates who are happy to throw themselves into some really exciting upcoming opportunities. 
  
About You

You are a positive and proactive worker who enjoys working in a fast-paced and challenging environment. You must be autonomous and quick to learn, with a solution-focused approach to solving problems. Roles may be temporary or contract and may range across the Customer Service and Administration space. If you have excellent phone or face to face customer service experience - we want to hear from you!!

Responsibilities

We are seeking experienced Customer Service Administrators who are multi-skilled. Typical responsibilities include but are not limited to;
  • Liaising with key internal and external stakeholders
  • Answering high volume calls and emails
  • Updating and maintaining internal databases
  • Extensive data entry
  • Filing, printing and scanning
  • Booking and coordinating video conferences
  • Virtual training and meetings
Skills / Experience
  • Experience working in a Customer Service/Administration role is essential
  • Computer literate to intermediate/advanced level including (Excel, MS office suite & internet)
  • Excellent telephone manner, communication skills and customer service
  • Ability to work within a high volume, team environment
  • Discretion in relation to confidential information
  • Good written communication skills
  • Demonstrated ability to take initiative in problem solving and in exercising judgement
Benefits: 
  • These roles will be local to you
  • Opportunity to work with lots of new business and gain new skills
  • Diversify your resume
About the company
  
Sharp & Carter finds and attracts the best talent in the market and delivers people-focused solutions for some of Australia’s leading companies. These roles are with successful organisations across Business Support, FMCG, Financial Services, Manufacturing, Retail, Construction & Property.
  
To register interest please follow the link below. Or for a confidential discussion surrounding these roles, please contact Amanda Coad at acoad@sharpandcarter.com.au