About The Opportunity:
Our client is currently seeking a Customer Service Representative to join their team based in Ringwood. This role offers the opportunity to work within a busy and collaborative environment, providing customer support, assisting with product enquiries and supporting the internal sales team with order processing and administrative tasks. This is a great opportunity for someone with strong communication skills who enjoys working in a customer-focused and team-oriented environment.
Key Responsibilities:
About You:
About the Company:
Our client is a well-established organisation operating within a specialised industry sector, supporting customers across Australia. They are known for their strong reputation, collaborative team environment and commitment to delivering high-quality service and support to their customers.
Our client is currently seeking a Customer Service Representative to join their team based in Ringwood. This role offers the opportunity to work within a busy and collaborative environment, providing customer support, assisting with product enquiries and supporting the internal sales team with order processing and administrative tasks. This is a great opportunity for someone with strong communication skills who enjoys working in a customer-focused and team-oriented environment.
Key Responsibilities:
- Responding to customer enquiries via phone and online channels
- Providing product information and parts interpretation support
- Processing customer orders, invoices and related documentation
- Coordinating special-order items when required
- Supporting stock control and inventory processes
- Assisting with order dispatch and logistics coordination
- Performing general administrative duties to support the sales team
About You:
- Previous experience in customer service, sales support or administration
- Experience within automotive, spare parts or technical product environments is highly regarded
- Strong communication and interpersonal skills
- High level of organisation and attention to detail
- Ability to work both independently and within a team
- Proficiency in Microsoft Office
- Experience with parts catalogue systems or ERP systems will be advantageous but not essential
About the Company:
Our client is a well-established organisation operating within a specialised industry sector, supporting customers across Australia. They are known for their strong reputation, collaborative team environment and commitment to delivering high-quality service and support to their customers.
