Customer Service/ Administrator

Job title : Customer Service/ Administrator
Location : Melbourne
Job type : Permanent or Full Time
Salary : + Super
Contact name : Amanda Coad
Contact email : acoad@sharpandcarter.com.au
Job reference : 1503482
About You

You are a positive and proactive worker who enjoys working in a fast-paced and challenging environment. You must be autonomous and quick to learn, with a solution-focused approach to solving problems.
Plans for multiple permanent full time opportunities coming up, ranging across the Customer Service, Reception and Administration space.
If you have excellent phone or face to face customer service, administration or reception experience - we want to hear from you!!

Responsibilities

We are seeking experienced Customer Service and Administrators who are multi-skilled. Typical responsibilities include but are not limited to;
  • Liaising with key internal and external stakeholders
  • Answering high volume calls and emails
  • Updating and maintaining internal databases
  • Extensive data entry
  • Filing, printing and scanning
  • Booking and coordinating video conferences
  • Virtual training and meetings
Skills / Experience
  • Experience working in a Customer Service/Administration role is essential
  • Computer literate to intermediate/advanced level of MS office suite, particularly excel.
  • Excellent telephone manner, communication skills and customer service
  • Ability to work within a high volume, team environment
  • Discretion in relation to confidential information
  • Good written communication skills
  • Demonstrated ability to take initiative in problem solving and in exercising judgement
  • Must have working rights
About the Company 
 
Sharp & Carter finds and attracts the best talent in the market and delivers people-focused solutions for some of Australia’s leading companies. These roles are with successful organisations across Business Support, FMCG, Financial Services, Manufacturing, Retail, Construction & Property.