The Digital Specialist has a fundamental role to play in the ongoing digital transformation of our client’s business and is responsible for implementing all things online - the role will be key to the success of various digital & CRM driven initiatives for our client’s multiple brands. Playing a pivotal role in maximizing the customer experience across all brands, this role will be responsible for devising, implementing and monitoring campaigns along with tactical campaign activity.

Responsibilities

• Live and breathe all things digital to deliver a remarkable guest experience
• Manage the Digital Team to deliver day to day digital BAU and projects
• Partner with key internal stakeholders on key digital deliverables and strategy
• Own the amazing online experience (website and ecommerce), ultimately increasing online sales, traffic and conversion
• Lead key digital channels including Search, SEO, display, media, EDM, mobile apps, and define how they contribute to the wider digital ecosystem
• Project management of new developments and /or enhancements
• Effectively optimising and evolving customer lifecycle programs including email/SMS campaigns
• Deliver sophisticated reporting and analysis of key digital metrics and channels
• Pushing the remarkable factor and building on the status-quo!

Skills

• Must Eat, Sleep and Dream in Digital!
• Must be passionate about the digital guest journey.
• Must have excellent stakeholder management experience
• Must have relevant experience in digital marketing systems and applications such as: CRM, marketing automation, mobile apps, website CMS and other similar systems
• Must have good organisation and communication skills
• Must have the ability to multi-task and juggle various projects at one time

How To Apply

Please hit apply or email your resume to Adam Parle at aparle@sharpandcarter.com.au