Email Communications Specialist

Job title : Email Communications Specialist
Location : Sydney
Job type : Contract or Temp
Salary : $90,000 - $110,000 Base + Super
Contact name : Adam Parle
Contact email :
Job reference : 1510691

As a key member of the Marketing team, the Email Communication Specialist is responsible for setting up and managing email marketing automation, email campaigns and online forms/surveys to deliver personalized customer communication. Working with a cross-functional team you will help define the customer journeys that shape our digital customer experience.

  • Optimise campaign performance through A/B testing
  • Implement customer lifecycle strategies including use of customer segmentation to develop, maintain and optimise the overall customer journey and performance.
  • Manage email campaigns, test new cross-channel strategies, and build automated lifecycle communications.
  • Create and execute email campaigns and associated online forms or surveys. This includes developing new campaign concepts, building emails, segmenting audience lists, delivering campaigns, and reporting results.
  • Reporting - Constantly reviewing campaign and journey performance, providing insights and recommending improvements 
  • Define, implement and automate omnichannel communications and touch points to improve lead nurture, service provided, retention, engagement and the overall customer experience.
  • 3+ years in experience working in digital, managing customer communication with a proven track record with delivering high performing CRM campaigns
  • Experience working with email automation software
  • Excellent copy writing skills (content creation desirable)
  • Basic knowledge of HTML advantageous
How To Apply

Please click ''Apply'' now or email your resume to Adam Parle at for a private and confidential discussion