Executive Leadership | National Operations | Strategic Delivery
- Melbourne-based (with national scope)
- Full-time | Senior Executive Role
- Attractive Salary Package + National Leadership Opportunity
Our client is seeking a seasoned operations and executive support leader to step into the role of EA – Group Business Operations Manager. This high-impact position supports the CEO in aligning strategy, people, and operations across a growing national organisation.
Ideal for a candidate with a strong Executive Assistant background who has progressed into senior operational roles, this role bridges strategy, service delivery, and leadership. You’ll oversee the work of key senior staff – including the Chief of Staff, CFO, and National Operations Manager – and help turn executive vision into operational outcomes.
Key Responsibilities
- Lead, mentor, and integrate senior leaders across operations and executive support.
- Collaborate directly with the CEO to execute strategic plans and national growth priorities.
- Drive consistency, compliance, and continuous improvement across business functions.
- Ensure operational readiness for expansion into new markets and services.
- Maintain oversight of performance across contracts, service delivery, and people operations.
- Act as a senior representative for key clients, partners, and stakeholders.
- Contribute to tenders and large-scale proposals with a focus on operational deliverability.
- 10+ years’ experience in a senior Executive Assistant role, with demonstrated progression into operational and/or executive leadership.
- Proven ability to manage and align cross-functional teams in a fast-paced, service-based business.
- Strong leadership and organisational skills, with a hands-on, outcomes-focused approach.
- Commercial awareness with experience overseeing budgets, reporting, and performance alignment.
- Background in facilities services, or other service industries is highly regarded.
- Tertiary qualifications in Business, Management, or related disciplines preferred.
- Excellent communication and stakeholder engagement skills at all levels.
- Established and Growing National Provider – Be part of a respected, values-led organisation making a real impact across Australia.
- Unique EA-to-Executive Pathway – This is a rare opportunity for an accomplished EA-turned-operator to step fully into a national leadership role.
- Strategic Influence – Work directly with the CEO and executive team to drive critical initiatives across the business.
- Supportive, People-First Culture – Join a leadership team that values trust, integrity, collaboration, and care.
- Career Progression – Contribute to a national organisation where high performance is recognised and rewarded.
- Balance & Wellbeing – Enjoy a flexible, positive work environment with a focus on sustainability and support.
