Our client is seeking to introduce a dynamic, passionate and highly motivated Internal Sales Representative to join their successful team. The role will entail the end-to-end range of responsibilities typical of this type of role, including customer quoting, service, sales, up-selling & trade sales. Ultimately, your role will entail providing exceptional customer service to a wide range of customers on a daily basis.
Duties
- Liaise with customers over the phone / email, as well as trade sales customers
- Supporting the Sales Reps with processing orders, checking stock & putting together quotes
- Constantly strive to build on new and existing relationships
- Be involved in ongoing product training to be able to provide expert advice to the market
- Exceed customers expectations through exceptional customer service & thinking outside the box
Skills & Experience
- Previous experience in a similar Internal Sales role
- Experience selling technical products would be a bonus
- Have a solutions-based approach to sales
- Commercial ability to up-sell and build your customer portfolio
- Excellent phone manner & communication skills
- Passionate about delivering excellent customer service
About the company
Established in 1984, this Australian-owned and operated company has evolved into a nationwide superstore, offering an extensive range of industrial and commercial equipment. Their product lineup includes cleaning supplies, storage solutions, ladders, trolleys, bins, and material handling equipment, designed to meet the needs of various sectors such as industrial, trade, hospitality, medical, aged care, agricultural, and corporate environments.
