An exciting opportunity exists for a driven and customer-focused Internal Sales Representative to join a nationally recognised distributor of technical products. Working as part of a close-knit and collaborative team, this role is responsible for delivering exceptional customer service, supporting the external sales team, and contributing to revenue growth through quoting, order processing, and upselling. If you enjoy a fast-paced, solutions-led environment and value being part of a supportive business that treats its people like family, this is a chance to step into a pivotal sales role with genuine long-term opportunity.
Duties
- Manage inbound enquiries via phone and email from trade, commercial, and retail customers
- Support Sales Representatives with quoting, stock checks, and order processing
- Provide tailored product advice by staying across new releases and technical training
- Build and maintain long-term customer relationships through service excellence
- Identify upsell and cross-sell opportunities to maximise customer value
- Contribute to a team culture where collaboration, shared success, and open communication are key
- Prior experience in an internal sales, customer service, or trade sales environment
- Strong communication and interpersonal skills, with a customer-first mindset
- A commercially savvy approach to identifying and acting on sales opportunities
- Confidence working with technical products or in a distribution setting
- Highly organised with a team-oriented, proactive attitude and a willingness to pitch in wherever needed
This business is a trusted national distributor of technical engineering products and solutions, known for delivering high-quality service, expert advice, and on-time fulfilment. Their people-first approach underpins everything they do — from their longstanding customer relationships to their strong internal culture built on collaboration, respect, and work-life balance. Employees are encouraged to grow within the business, and everyone is genuinely valued for the role they play in driving success.
How to Apply Click APPLY or contact Brodie Steele, Consultant on 0473 471 921 for a confidential discussion.
