Internal Sales Coordinator | Tools / Industrial

Job title : Internal Sales Coordinator | Tools / Industrial
Location : Melbourne
Contact name : Stuart Smyth
Job reference : 1110940
  • Taking customer’s calls, assisting them with product solutions and swiftly organising the accurate packing and shipping of orders with our dispatch superheroes.
  • Greeting and assisting customers in the showroom.
  • Growing sales through an outbound call strategy.
  • Coordinating product returns. 
  • Overseeing backorder management. 
  • Coordinating international outbound freight.
  • Driving Internal Sales operational improvements and development strategies. 
  • Identifying and resolving internal and external issues impacting service levels. 
  • Participating in stock counts and reconciliation activities. 
  • Maintaining databases.
  • Managing freight costs.  
  • Helping fellow superheros with additional team projects.
You’ve got…
  • Experience in order processing 
  • Great relationship building skills
  • Super customer focus
  • An analytical mindset
  • Previous internal sales/ administration leadership experience
  • Software savviness in ERP usage, Excel and Word.
  • Experience working in a customer service dedicated role.
  • A keen eye for detail.
You enjoy…
  • Weekly team lunches
  • Weekly bacon and egg breakfasts
  • Good coffee
  • Birthday fun
  • Contributing energetically, constructively and inclusively
  • A dynamic combo of humour and organisational outcomes
  • Competitive remuneration and opportunity for additional rewards