About the Opportunity We’re seeking an experienced ICT Project Manager to lead a major Windows 11 Upgrade Program across a large Queensland Government department. This high-profile initiative will impact more than 12,000 users, with a total project budget of approximately $4 million.

The program spans metropolitan and regional service locations, involving complex technical requirements, change management, and coordination with multiple stakeholders. The successful candidate will play a pivotal role in ensuring smooth transition, strong governance, and timely delivery.

Key Responsibilities

• Develop, maintain, and execute the Windows 11 upgrade project plan in line with Queensland Government ICT frameworks.
• Lead cross-functional teams in hardware readiness, software compatibility testing, application packaging, and deployment planning.
• Manage project risks, issues, and dependencies, ensuring delivery on scope, time, and budget.
• Collaborate with ICT teams, business areas, vendors (e.g. Microsoft, device suppliers), and change managers.
• Oversee pilot deployments and rollout phases using Intune, Configuration Manager, or equivalent tools.
• Ensure compliance with cyber security, data governance, and asset management policies.
• Support user readiness through communications, training coordination, and service desk uplift.
• Report project status to governance bodies and steering committees.
• Deliver project closure including handover documentation, evaluation reports, and lessons learned.

Skills & Experience Required

• Proven track record delivering large-scale ICT infrastructure or OS upgrade projects in enterprise or government environments.
• Strong technical knowledge of Microsoft Windows operating systems (Windows 10/11).
• Familiarity with Intune architecture, SCCM, and endpoint management solutions.
• Knowledge of cyber security requirements (e.g., patching, CIS Benchmarks, SecureScore remediation).
• Demonstrated vendor management and contract negotiation skills.
• Strong change management capability, including communications and training delivery.
• Excellent written and verbal communication with the ability to engage stakeholders at all levels.
• High-level analytical, problem-solving, and organisational skills.

Desirable

• Qualifications in PRINCE2, PMBOK, or Agile.
• Microsoft certifications in Windows administration or system management.
• Understanding of Queensland Government ICT frameworks and governance structures.