Working as part of a global Training team, you will be responsible for guiding end users through the learning processes as well as determining the appropriate level of courses, training and how to deliver the training for best uptake. 

Role Responsibilities: 

• Deliver tech training to all personnel across multi office sites, using e-learning / distance learning applications
• Design and develop training content 
• Act as a conduit between technology and business functions to ensure that tech applications can be translated into Layman's terms
• Produce scripts for interactive courses.
• Work with groups to ensure a personalised training is offered in alignment with their tech requirements. 

Skills Required: 

• 3+ years experience in an IT training role (ideally within a professional services or legal environment) 
• Bachelors' degree - Tech Writing, English or Instructional Design 
• Outstanding customer service
• Independence in day to day work - you will be required to work with offices nationally and as part of a global team of 10 trainers. 
• Have a passion and aptitude for the role whilst constantly looking to improve and make day to day life easier for staff as well as improving efficiency. 
• Follow the A.D.D.I.E instructional design methodology. 
• Strong working knowledge of MS Office 
• Knowledge of e-learning tools (e.g. WebEx / Camtasia)

If this sounds like a great match for your skillset - please reach out and Heather will review your details.