Our client, a well-regarded healthcare organisation embedded within the Bayside community, is seeking a proactive and tech-savvy Project Support Officer to join their collaborative team. This is a part-time to full-time position (4–5 days per week), ideal for someone who thrives in a varied role combining digital systems, project coordination, and administrative support.
Working closely with the executive team, you’ll play a key role in enhancing digital systems and processes across the organisation. You’ll assist in implementing new technologies, supporting staff with system adoption, and ensuring compliance with company policies.
Key Responsibilities:
- Support the implementation and maintenance of digital systems and online platforms.
- Develop and update Quick Reference Guides (QRGs), training materials, and internal communications.
- Provide administrative support for digital and operational projects.
- Assist with healthcare billing processes, including Medicare.
- Monitor system performance and identify opportunities for improvement.
- Prepare reports, presentations, and documentation for senior leadership, contribute to process improvement.
- Strong digital literacy with the ability to adapt quickly to new systems.
- Proven experience supporting projects or implementing digital solutions.
- Excellent organisational and time-management skills with the ability to manage competing priorities.
- Strong written and verbal communication, with confidence engaging staff at all levels.
- Experience producing clear, well-formatted documents, guides, or presentations.
- High attention to detail and a proactive, problem-solving mindset.
- (Desirable) Experience within a healthcare or clinical environment.
Our client is a respected healthcare provider dedicated to supporting their local community through accessible, high-quality care. They are driven by collaboration, compassion, and continuous improvement. They are proud of the supportive, values-led culture they’ve built.
