About the Role:
Are you a natural organiser who thrives in a fast-paced environment? We’re on the lookout for an experienced and proactive Scheduling Coordinator to join a well-established, service-driven business. This role is central to the smooth running of operations — you'll be coordinating technicians, managing client enquiries, and ensuring every job is delivered on time and to a high standard. If you enjoy variety, take pride in being reliable, and love making things happen, this could be your perfect next step.
  
Key Responsibilities:
• Schedule and coordinate technicians across a range of jobs and sites.
• Act as the first point of contact for clients — handling service requests, updates, and queries.
• Manage incoming calls and emails with professionalism and efficiency.
• Track job progress through to completion, ensuring systems (SimPro) are up to date and ready for invoicing.
• Organise tools, materials, inductions and logistics for each service job.
• Prepare reports and provide regular updates on job status and team schedules.
• Monitor and manage inventory, coordinating with procurement where needed.
  
Skills & Experience:
• Previous experience in scheduling, coordination or operations support.
• Exceptional time management and multitasking ability.
• Clear and professional communication skills – written and verbal.
• Confidence using SimPro (or similar systems) and Microsoft Office.
• Strong attention to detail with a customer-first mindset.
• Team player with a proactive, can-do attitude.
  
Benefits:
• Supportive team culture with a genuine focus on collaboration.
• Ongoing training and professional development.
• Variety and ownership in your role – no two days the same.
  
About the Company:
Our client is a reputable and fast-growing service provider, trusted for their quality, responsiveness, and strong customer focus. With a positive workplace culture and supportive leadership, they empower their team to take initiative, grow their careers, and deliver outstanding service. If you’re ready to be part of a business where your efforts truly make a difference, we’d love to hear from you.
  
How to Apply:
To apply, please follow the link below. For a confidential discussion, contact Ben Foley at BFoley@sharpandcarter.com.au. Please note, email applications are not being accepted for this position.