As the Business Analyst you will play a key role in analysing business data, processes, identifying improvement opportunities, and supporting data-driven decision-making across the organisation. The position works closely with key stakeholders to understand business needs, translate requirements into practical solutions, and support system, process, and performance improvements that drive efficiency, profitability, and strategic growth through data-driven recommendations.
  
Key Responsibilities:
  

• Analyse current business sales and pricing data, processes, workflows, and systems to identify gaps, inefficiencies, and improvement opportunities.
• Document and map business processes using standard modelling tools or methodologies.
• Recommend solutions and develop business cases to support change and business decisions to drive product sales and financial growth.
• Collect, analyse, and interpret data to support management decision-making and performance reporting.
• Develop and maintain dashboards, KPIs, and metrics for operational and strategic performance monitoring.
• Identify trends, risks, and opportunities through data insights and provide actionable recommendations.
• Partner with IT and Finance teams to ensure data accuracy and integrity.

  
  
Skills and Experience:
  

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to interpret complex data and translate into actionable business insights.
• Strong stakeholder engagement and facilitation capabilities.
• Proficiency in Excel, Power BI, and/or other BI or analytics tools.
• Knowledge of ERP, CRM, and reporting systems advantageous (Sage X3).
• Bachelor’s degree in Business, Commerce, Information Systems, or related discipline.
• Extensive experience in a Business Analyst or similar analytical role.
• Experience in process mapping, data analysis, and business improvement projects.
• Understanding of project management and change management principles.