Systems Reporting & Process Administrator

Job title : Systems Reporting & Process Administrator
Location : Melbourne
Job type : Permanent or Full Time
Job reference : 1294074
This individual in this role will collaborate closely with various stakeholders, including sales and operational delivery teams, to facilitate report generation, data analysis, and the optimization of business processes through technology. The position necessitates strong analytical capabilities and advanced proficiency in tools like Power BI, HubSpot, and Microsoft Excel, along with a deep understanding of systems and business operations.
Key Responsibilities:

  • Collaborate with client services, sales, and operational teams to comprehend internal and external reporting needs.
  • Employ PowerBI and other reporting tools/systems to create customized reports and data dashboards for clients and internal stakeholders.
  • Ensure timely and accurate delivery of both internal and external reports.
  • Maintain data integrity to ensure report accuracy and reliability.
  Administrative Functions:
  • Undertake various administrative tasks and business processes to support client and candidate services.
  • Create the monthly candidate workshop and masterclass schedule within HubSpot.
  • Assist in the implementation of client projects with expertise in systems, reporting, and business processes as needed.
   Process Improvement:
  • Identify opportunities for process optimization through technology
  • Partner with IT and other relevant teams to implement technology-driven solutions.
  • Continuously assess and enhance workflows to align with industry best practices.
User Systems Support:
  • Provide support for candidate and client delivery systems, including Momentum and HubSpot.
  • Offer training to delivery personnel to enhance their use of candidate delivery systems.
Preferred Skills & Qualifications:
  • Previous experience in customized reporting and utilization of data visualization tools like Power BI.
  • Proficiency in data analysis tools and the Microsoft Office suite.
  • Capability to manage multiple tasks while maintaining a customer-centric focus.
  • Excellent communication and interpersonal skills.
  • Exceptional organizational and administrative skills with an emphasis on priorities and goal setting
  • Detail-oriented with a commitment to data accuracy.
  • Proven capability to drive process improvements.
  • Adaptability to evolving technologies and tools.
  • Proven ability to collaborate with various stakeholders and user groups.
  • A practical and pragmatic approach.
  • Analytical skills, including the ability to work with complex datasets.
  • A strong sense of urgency and adaptability in a fast-paced environment.
  • Willingness to positively contribute to the company's culture and align with its values.