Our client is seeking a motivated, well presented and well-spoken individual to provide administrative support to their tight-knit team. The ideal individual will have great interpersonal skills and will be keen to learn and develop their knowledge. You must be immediately available.
Key Responsibilities
Reporting to the Department Manager, your responsibilities will include but not be limited to;
- Update the system with customer and client information
- Answer inbound calls and make outbound calls as required
- Book appointments and follow up with confirmation
- Diary and email management
- Manage and update all office documentation
- Respond to queries from employees, including transferring calls and providing messages to the appropriate team member
- Assist management with administration duties and tasks as required
- Prepare documents for internal and external use
- All further administrative duties including creation/collation of documents, filling, scanning and other ad-hoc duties
Skills / Experience
- Computer literate at intermediate-advanced level including (MS office suite & internet)
- Excellent telephone manner, communication skills and customer service
- Experience within an administration or customer service support role - inbound and outbound calls will be advantageous
- Discretion in relation to confidential information
- Proactive, flexible approach to completion of work
- The ability to provide effective and appropriate information to a variety of people
- Excellent written and communication skills
- Strong organisational and administrative skills, including an ability to prioritise workloads, meet deadlines and manage a varied workload, in a busy professional environment
- Demonstrated ability to take initiative in problem solving and in exercising judgement
About our client
Located in Melbourne CBD our client is an industry leader and known as employer of choice. Due to rapid growth and success, they are now looking for a talented and motivated Receptionist/Administrator to join their high-performing team. This role allows room to learn and develop and requires a can-do and eager attitude. If you are seeking your next opportunity in a role that will allow you to enhance your skill set, then please apply!
To apply please follow the link below or for a confidential discussion please phone Olivia Di Sisto on 0431885853
