PURPOSE OF THE POSITIONThe Digital Communications and Engagement Manager is part of the marketing team and responsible for leading and executing key engagement activities across the organisation and online which includes:• National Community Ambassador Program • Celebrity Ambassador and Influencer Program • Volunteer Program• Community Management of all social media channels • Manage digital communications including content creation KEY RESPONSIBILITIES AND DUTIESThe Digital Communications and Engagement Manager plays a key role in coordinating and managing the implementation of engagement strategies across Community Ambassadors, Celebrity Ambassadors, Social Media Influencers and Volunteers. The role will also involve managing engagement across all social channels and assisting in developing digital content. This role will work closely with the marketing and fundraising teams. Key Responsibilities include:ENGAGEMENT PROGRAM:• Manage and engage active Community Ambassadors ensuring successful annual recruitment in line with business requirements.• Develop, nurture and grow the Celebrity Ambassador and Influencer program. • Manage and fulfill volunteer requests for third party events. • Develop strategies to retain Ambassadors and Volunteers. DIGITAL ENGAGEMENT:• Manage social media channel engagement.• Create new search engine optimized (SEO) website content to drive organic donations.• Implement an ongoing strategy to increase social media reach and engagement across social media channels. • Increase organic visibility through developing new YouTube content in line with our YouTube strategy. • Develop a strategy for the online merchandise store and manage sales / fulfillment. QUALIFICATIONS, WORK EXPERIENCE AND SKILLS SKILLS• Ability to develop strong relationships with external community• Stakeholder relationship management• Strong customer service ethic, relationship orientated – both the internal and external customer• Social media management experience • Demonstrated excellent interpersonal and communication skills and the ability to build sustainable relationships at all levels • Ability to maintain comprehensive records, competency in producing consistent regular recording and reporting of activities • Solution and results orientated with high attention to detail and drive for quality• Flexibility and adaptability• Ability to think creatively • High levels of problem solving skillsQUALIFICATIONS• Tertiary qualification in relevant subject area• Strong computer literacy with database systems and MS Office applications THE SUCCESSFUL APPLICANTS WILL POSSESS: • Genuine interest in people and their motivations• Prior experience in managing ambassadors, influencers or member groups • Proven success engaging and managing relationships with a wide and diverse set of stakeholders• Ability to influence and build high levels of trust and confidence• Ability to work flexibly and manage competing priorities • Highly organised, with very strong time management skillsHow To ApplyClick 'APPLY' Now

Reporting to the Marketing Director, this role is responsible for the collection, analysis and presentation of data on the performance of marketing activity to inform decision-making and strategy. This role will also have involvement inthe development and execution of digital marketing strategy with a focus on client acquisition.Key responsibilities Collect, analyse and deliver regular reporting on the performance of various marketing and communication activity including (but not limited to) SEM, SEO, paid social, email and webinar campaigns. Use data analysis and insights to optimise campaign performance, identify growth opportunities and provide recommendations to drive client acquisition. Analyse website performance and effectiveness of conversion points to drive database building, inquiry generation and ultimately client acquisition. Own the setup of tracking and tagging to ensure data can be accurately captured across all channels. Setup and manage multiple Google Analytics accounts for different business units across the Group. Simplify and distill complex information through data visualisation. Conduct market and competitor analysis to deliver insights and recommendations in line with the marketing strategy. Setup and manage reporting dashboards, primarily in Google Data Studio to monitor performance of marketing activities. Manage relationships with internal stakeholders and external digital agencies Required skills Minimum 3 years’ experience in a previous Marketing/Digital Marketing role - with focus on data and reporting Tertiary qualification in Marketing or related degree Strong knowledge and on the job experience with Google Analytics On the job experience in digital marketing including platforms such as Google AdWords, LinkedIn and MailChimp. Strong Microsoft Office Skills (Outlook, Word, Excel and PowerPoint) Ability to build and maintain positive relationships with internal and external stakeholders Ability to act with a sense of urgency, while still exercising strong attention to detail Strong analytical mindset Highly organised with ability to manage multiple demands Excellent writing, communication and presentation skills with the ability to translate complex data into simple language Excellent problem-solving skills How To ApplyClick 'APPLY' Now.

Overview:Reporting to the Brand Manager, the Assistant Brand Manager assists in the development and implementation of the marketing calendar. The Assistant Brand Manager will focus on executing marketing and promotional plans and supporting new product development. You are ambitious, results-driven and commercially-minded, with keen interest in well being brands.Responsibilities Assisting, developing and implementing elements of the Marketing Plan including; Advertising, Point of Sale Collateral, Communications and PR. Identify innovative business building ideas to increase business prospects. Monitor and control expenses within allocated budget. Assist Brand Manager in coordinating and executing company brand promotion activities. Assist in developing promotional strategies for brand awareness and sales driving activity. Support the Brand Manager to introduce new products and campaigns in the market. Assist with the marketing components of the NPD process, liaising with internal and external stakeholders. Preparation of presentations and reports on marketing campaigns. Execution of marketing related projects as agreed with the National Marketing Manager. Collaborate with other teams to identify consumer trends and needs. Provide necessary assistance to Marketing Manager in all activities pertaining to brand building. About You 2+ years in a marketing/ABM building role. Consumer Products or FMCG experience desired. Highly organised and self-motivated. Strong interpersonal skills. High level communication skills – written and verbal. Customer focused with service delivery top of mind. Excellent planning, documenting, organisational, and time management skills. Demonstrated project management experience. A Marketing or Business-related degree How To Apply: Click 'APPLY' Now!

An exciting newly created opportunity within the Online division of one of Australia' leading retailers, for an experienced CRM Analyst to join the team! The key areas of responsibility within this role as CRM Analyst include the mining of customer data and presenting insights, reporting and database management to help drive continuous growth of the Online and Retail businesses & associated loyalty programs, as well as provide the broader business with a continuous stream of customer intelligence that can be used to inform decision-making.    Your responsibilities will include: Analyse & report insights on the key customer metrics – purchase frequency, share of wallet and lifetime spend Analyse and report on loyal engagement, inclusive of sign up conversions, identification, % of transactions and loyalty costs of program Provide ongoing customer profiling to inform product, pricing, marketing, and store footprint planning decisions Track performance of new CRM initiatives, including new journeys and A/B testing Provide recommendations to improve existing and build new reports (documents / dashboards) to track results and provide analysis Help identify customer segments for potential revenue generation through lifecycle targeting, product mapping, product upsells and cross-sells, basket analysis, purchase frequency and category upsell and cross-sells Help manage the health of the database - subscription, unsubscribes, churn rate, engagement What we are looking for…Must Have: You have 2-3+ years’ experience working in similar CRM Analytics role Experience in analysing large data sets and segmenting markets is ESSENTIAL Advanced Excel, data manipulation and reporting skills Strong business acumen and demonstrated experience utilizing Google Analytics or similar analytical platforms Knowledge of Database languages such as SQL You are a person who is naturally inquisitive and detail-oriented, capable of delivering a high level of accuracy You are a strong team player but also driven and self-motivated to be able to work independently Desirable: Experience using Tableau or Power BI (desirable) Completion of a bachelor’s degree in a data related field or similar qualification (desirable) What can we offer you? Genuine commitment to global sustainability Established and committed LEAN organization offering on-going training to all employees Huge staff discounts across all the amazing brands in our portfolio Sample sales and extended family and friends discounts Wellness Programs – regular free skin checks, flu shots, remedial massages, Employee Assistance Program, fresh fruit delivered on-site  Access to awesome perks, including corporate discounts, novated car leasing, Employee Assistance Program, Parental Leave Program Monthly business updates from our CEO and Senior Leadership Team, with regular presentations from our community partners “Summer Fun” – take advantage of a half-day leave every fortnight, in addition to your leave allowance, during the summer months and make the most of the sun! Company-wide Reward & Recognition Program COVID safe, flexible and relaxed office environment with sit-stand desks “Lunch & Learn” sessions, with topics including financial management and health & wellness How to ApplyClick APPLY