Collections Officers - Multiple Opportunities

Job title : Collections Officers - Multiple Opportunities
Location : Melbourne
Job type : Contract or Temp
Contact name : Emma Kennedy
Contact email : ekennedy@sharpandcarter.com.au
Job reference : EKI1717
  • Rare opportunity to work entirely from home after two weeks of onsite training
  • Ongoing temporary role (minimum 3 month duration, with foreseeable extension)
  • Commence immediately with an attractive hourly rate
 
Position Description:
Reporting directly to the Customer Relationship Manager, your responsibilities will include, but not be limited to:
  • High volume collection calls
  • Following up on outstanding debt
  • Providing high level of customer support
  • Handling telephone account queries – internal / external
  • Allocating and receipting payments
  • Setting up new accounts and invoicing
  • General ad hoc duties assigned by your Manager

Ideal Candidate:
The successful applicant will also have the following attributes:
  • Minimum 6 months experience within Collections
  • Customer service focused approach with a professional phone manner 
  • Ability to thrive in a high volume and fast paced environment
  • Exceptional organisational and time management skills 
  • Resilient and positive can do attitude
  • Strong negotiation skills with a desire to meet deadlines

Organisational Profile:

Our client is a leading global company with a strong presence in the Australian market. They are extremely customer focused and committed to providing the best services to all of their clients. As a leading business, have built a strong working culture which provides their employees with flexibility as well as a friendly and supportive large team environment. Exciting opportunities present for multiple talented Collections Officers to commence immediately for a minimum 3 month period. 

Additional Benefits:
  • Immediate start
  • Attractive hourly rate
  • Superior training to enable you to hit the ground running and work confidently
  • Work from home after 2 weeks training in the office
  • Minimum 3 month role with foreseeable extension
  
To Apply:
To apply online, please click the appropriate link below. Alternatively, for a confidential discussion, please contact Emma Kennedy at ekennedy@sharpandcarter.com.au