CRM Manager

Job title : CRM Manager
Location : Brisbane
Job type : Permanent or Full Time
Contact name : Jill Henderson
Contact email :
Job reference : 1464778
Reward Hospitality is the preferred supplier of food service solutions to the industries they serve including hospitality, catering, healthcare, accommodation, education, leisure, and entertainment. A diverse and growing organisation, they have 27 locations across Asia Pacific, Middle East, and Europe. They are part of the global ECF Group and offer an extensive range of products that span across tabletop, kitchenware, equipment, uniforms, and safety and many more. The organisation continues to grow at a fast pace.

The CRM Manager is a newly created role reporting to the Chief Transformation Officer and will be based in Yatala which is halfway between the Gold Coast and Brisbane. The organisation has implemented a new CRM and this person will lead the integration and change across the organisation. This is a marketing CRM role and is not a technical position. The successful candidate will use customer feedback and data to inform marketing campaigns and to assist teams on better approaches to improve customer retention and conversion. A hands-on role it is important that this person has experience running campaigns through omnichannels including stores, sales reps, customer service teams and online. Other priorities will include stakeholder engagement, data extraction and analysis, collaboration and measurement of campaign results and impacts.

We are seeking an experienced CRM Manager who can hit the ground running and work autonomously. The environment at Reward Hospitality is fast-paced, entrepreneurial and driven. We require someone who is passionate about data and analytics and the customer perspective and campaign/project management. In return you will have the opportunity to work for a leading and growing organisation, career advancement with lots of opportunities to learn and grow. A great salary and flexibility is also on offer.

To apply to this role please send your resume via the link below. Alternatively you can contact Jill Henderson at Sharp & Carter on 0412 344 468 for a confidential chat.