Full-Time | Brisbane CBD | 1 Day WFH per Week
Are you passionate about helping people and delivering exceptional service? Do you take pride in getting the details right and feel confident communicating over the phone? If so, this could be the perfect opportunity for you.
Join a well-established national organisation, with head office based in Brisbane, as a Customer Care Coordinator. You’ll become part of a supportive, close-knit team in a professional office environment—this is not a contact centre role.
About the Role
- Full-time, Monday to Friday
- Based in Brisbane CBD head office
- Provide high-quality customer support and follow-up
- Maintain accurate and up-to-date records across internal systems
- Manage a consistent flow of customer interactions with care and professionalism
You’re someone who:
- Communicates with warmth, empathy, and professionalism
- Feels confident and comfortable speaking on the phone
- Has strong attention to detail and organisational skills
- Is reliable and able to manage a steady workload
- Enjoys working collaboratively in a team environment
- Immediate start in a stable, full-time position
- Opportunity to work with a respected national company
- Friendly, supportive team culture
- Work-life balance, including 1 day working from home per week
- A meaningful role where you make a genuine difference to customers
