Customer Service Officer

Job title : Customer Service Officer
Location : Sydney
Job type : Permanent or Full Time
Contact name : Nikki Herden
Contact email :
Job reference : 1509942
The Position
Our client is seeking an experienced Customer Service Officer to join their market leading Australian success story. Based in Kingsgrove, this FMCG leader has been had significant growth and are now looking to add to their Stable customer service team.
Reporting to the Customer Service Manager, you will be a natural team player who presents from a similar background where you have worked across multiple lines of products and understand the layered nature of the industry.

The Role
  • Answering all phone calls and emails with a professional and prompt attitude
  • Data entry of orders received by both email and phone
  • Provide sales support to the national sales team
  • Resolution of conflicts, following up and investigating as needed
  • Provide back up administration support as required across the business
Skills and Experience
  • Stable and proven experience working as a Customer Service Officer
  • Preferably experience dealing with high volume product lines
  • Experience order taking and following up issues
  • Outstanding communication skills – both verbal and written
  • Outgoing and engaging personality
  • High attention to detail and passion for customer service
The Client

Sharp and Carter are proud to partner with this FMCG market leader and support them on their continued journey of growth. This client praises themselves on the stability of their team and are looking to hire someone who will want to make this role their own quickly and add long term impact.
Experienced Customer Service Officers with full working rights are encouraged to apply.

How to Apply

Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application or sending your CV directly to the email address below. That way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market. 

For more information about this opportunity, please connect with Nikki Herden on the details listed below:
Nikki Herden
Director – NSW Business Support