Our client is seeking an experienced Customer Service Officer to join their market leading Australian success story based within the label industry. Based in Castle Hill, this industry leader has had significant growth and are now looking to add to their stable customer service team.
Reporting to the Marketing Manager, you will be a natural team player who presents from from the label industry and will be looking for a part time position offering a 15 hour working week.
The Role
- Answering all phone calls and emails with a professional and prompt attitude
- Data entry of orders received by both email and phone
- Follow up label packs sent to prospective clients
- Recommend label products with a high attention to detail
- Resolution of conflicts, following up and investigating as needed
- Provide back up administration support as required across the business
- Stable and proven experience working as a Customer Service Officer
- Experience working within the label industry
- Experience order taking and following up issues
- Outstanding communication skills – both verbal and written
- Outgoing and engaging personality
- High attention to detail and passion for customer service
Sharp and Carter are proud to partner with this market leader and support them on their continued journey of growth. This client praises themselves on the stability of their team and are looking to hire someone who will want to make this role their own quickly and add long term impact.
Experienced Customer Service Officers with full working rights are encouraged to apply.
How to Apply
Sharp & Carter often have a range of positions available that may not yet be advertised. If you feel this opportunity is interesting yet not quite right, then we recommend still putting in an application or sending your CV directly to the email address below. That way we can contact you to find out more about your career goals and aspirations, and we will ensure you stay updated and aware of exciting new vacancies in the market.
For more information about this opportunity, please connect with Nikki Herden on the details listed below:
Nikki Herden
Director – NSW Business Support
nherden@sharpandcarter.com.au
