Digital Experience and Optimisation Manager

Job title : Digital Experience and Optimisation Manager
Location : Sydney
Job type : Contract or Temp
Salary : Up to $140,000 base + super
Contact name : John Corrigan
Contact email :
Job reference : 1176811
  • Amazing Digital Experience and Optimisation Manager opportunity | Global Brand with a local footprint
  • Optimise acquisition & engagement growth across their app & digital platforms
  • Culture - top 10 in Aus | 12 month contract | CBD or WFH | Up to $140,000 Base + | Friendly, fast-paced and collaborative culture
This is ideally an ASAP start for a 12 month contract initially so please don't delay, please apply today!

About the role
As the lead of the ANZ Digital Experience team, you are responsible for optimising acquisition and engagement growth across our digital platforms and app. Working with the global engineering team, you will lead major digital projects, upgrades and innovation to drive business growth.
Reporting to the CMO, you will create strategies to maintain and optimise our key digital properties including user and guest sites across web and app in two markets. 

What you will do day to day
  • Own the customer journey, especially for users/potential users and devise an ever-improving customer experience
  • Manage a small team that lives and breathes our digital experience and optimised conversion performance
  • Lead Digital Production including wire-framing and prototyping and manage the global release schedule & work with the international product and project teams to define local requirements
  • Improve conversion and create a plan across product and category pages, campaign landing pages, application forms, checkout, navigation, content, and personalisation to continuously improve the digital experience
  • Create the AB test roadmap, implementing best-practices, customer insights, and using website data to execute targeted strategies
  • Provide regular reporting and analysis and use insights to support recommendations with a test and learn methodology
What you will have
  • A strong digital background with 5-10 years of experience, ideally working on a transactional B2C website/ecommerce site/app
  • Strong technical expertise coupled with a curious and innovative mindset will see you as comfortable updating the CMS as proposing a business case for a new feature or add-on to global engineering
  • Exceptional data and analysis skills - analysing site performance, devising tests to optimise conversion or engagement and reporting on customer journey metrics to the broader business
  • Experience in product planning and road mapping along with the creation of product deliverables
  • Extensive experience with Content Management Systems
  • A positive, collaborative and positive mindset - you lead by example and are a positive role model to your small team
What's in it for you
  • A globally recognised brand which positively impacts the lives of so many people
  • Up to $140,000 base + super
  • 12 month contract opportunity - potential to be made permanent longer term too
  • Work with one of the top 10 businesses to work in Australian from a culture point of view - a great team ethos and culture with strong values to make an impact and change people's lives for the better

How to apply
Click on the link below and apply today!