ERP Application Support Engineer

Job title : ERP Application Support Engineer
Location : Western Australia
Job type : Permanent or Full Time
Contact name : Jaydene d'Offay
Job reference : 1691434
We’re looking for a Senior Application Support Engineer to own the technical stability, support, and delivery of a specialised ERP & BI platform used by mining and resources clients globally.

This is a hands-on technical role focused on system troubleshooting, integrations, data migration, and platform reliability. You’ll be the escalation point for complex issues and play a critical role in ensuring performance, accuracy, and uptime across production environments.

What We’re Looking For
  • Experience supporting enterprise ERP or financial systems
  • Strong SQL skills (Advantage, FoxPro, Sybase, Postgres or similar)
  • Hands-on experience with Java web applications and Tomcat
  • Solid understanding of SSL certificates, HTTPS, and keystore management
  • Scripting experience (Python, PowerShell, Batch)
  • Proven troubleshooting and root-cause analysis capability
  • Experience with integrations and data migration projects

What You’ll Be Doing
  • Act as the senior technical escalation point for complex ERP and BI support issues
  • Diagnose and resolve application issues across Java/Tomcat, SQL, Advantage DB/FoxPro, and system workflows
  • Troubleshoot Tomcat deployments, SSL/HTTPS configuration, certificates, keystores, and web services
  • Investigate and resolve database locking, schema inconsistencies, and data integrity issues
  • Write and maintain scripts (Python, PowerShell, Batch) to automate FX imports, encryption, and system operations
  • Manage and support integrations with third-party systems (FX services, BI tools, financial platforms)
  • Execute complex data migrations across multi-company and multi-currency environments
  • Validate trial balances, FX conversions, and auditability of migrated data
  • Improve system logging, monitoring, and diagnostic tooling
  • Support Power BI and ERP reporting from a technical and data accuracy perspective
PLEASE NOTE: Only applicants currently based in WA with full AU working rights will be considered at this time