Head of eCommerce ANZ

Job title : Head of eCommerce ANZ
Location : Melbourne, Melbourne, Victoria
Job reference : 1129754
Sharp & Carter are proud to partner with New Balance in their search for a Head of eCommerce ANZ. Reporting to the General Manager, this role will have responsibility for the AU & NZ eCommerce teams and the eCommerce strategy for the region.

This is the ideal opportunity for a strong eCommerce expert looking to step up or an experienced Senior eCommerce Manager / Head of eCommerce seeking a more progressive and innovative working environment with a leading brand. You will be a strategic and technical member of the team who can develop and implement all digital activities to grow and enhance the company's online presence, digital footprint, improve user experience, engagement and site conversion.
Key Responsibilities
  • Responsibility for the eCommerce strategy across the ANZ region.
  • Partner with retail to deliver omni-channel features to build brand experience
  • Monitor website, social and digital standards and enforce best practices;
  • Manage and mentor a small team to ensure various projects are delivered effectively, on-time and on-budget;
  • Analyse and provide insights around site traffic and other key eCommerce metrics with Google Analytics, dashboards and relevant business tools;
  • Analyse and provide insights around site traffic and other key eCommerce metrics with Google Analytics, dashboards and relevant business tools;
  • Manage Email Marketing strategies together with Marketing teams, including content, personalisation & segmentation strategy, re-engagement plans and driving the acquisition of new sign ups;
  • Lead website updates and initiatives to constantly improve the customer journey and tactics to increase conversion, reduce bounce rate and cart abandonment;
Key Skills Required
  • Previous experience in an eCommerce role, most favourably in a fast-paced retail environment;
  • Strong commercial focus to deliver sales results;
  • Solid understanding of eCommerce metrics and analytics data;
  • Experience with Google Analytics and proven ability to capture and collate data in a presentable and useful way;
  • Experience managing a team of specialists and mentoring and developing junior team members;
  • Ability to draw insights and make recommendations and implement changes to online store to maximise sales, conversion rate, average order value;
  • A positive, collaborative and solutions-focused attitude.
  • Global business with fun and dynamic team and culture
  • Onsite parking
  • Generous staff discounts
  • Onsite gym – weekly PT classes
  • Work from home opportunities
  • Life insurance
  • Birthday benefits
About the Company

New Balance were founded on one simple maxim: ‘we were born to move’. For over a century, that idea has inspired them to support athletes of all kinds in their pursuit of excellence, whether that means winning a medal or just leading a more active lifestyle. But as proud as they are of their history, they are even more excited about their future. They innovate fearlessly, guided by their core values and driven by the belief that conventions were meant to be challenged.
How to Apply
To apply online, please click on the appropriate link below. Alternatively, for any questions, please call Giorgio Xindaras on 0415786332 or email gxindaras@sharpandcarter.com.au