Step into a pivotal IT leadership role within a dynamic and collaborative educational environment. An independent secondary school in Brisbane's inner north is seeking an experienced ICT Systems Manager to join their vibrant team. This is an exciting opportunity to play a key part in shaping and modernising the school’s ICT strategy and infrastructure.
About the Role
Reporting directly to the ICT Manager, you will serve as second-in-command of a close-knit and progressive IT team. You’ll provide leadership across daily operations, infrastructure projects, and systems architecture, while also mentoring junior team members and acting as the escalation point for high-level technical issues.
This is a hands-on, multifaceted role combining project delivery, system oversight, and team management—with the opportunity to step up during the ICT Manager’s absence.
What You’ll Be Doing
- Overseeing core ICT systems including servers, networking, security, backups, and virtual environments.
- Delivering and supporting major projects including:
- Migration from SCCM to Microsoft Intune
- Cybersecurity uplift based on Essential 8 / NIST frameworks
- Firewall replacement (Fortinet vs Palo Alto)
- Evaluation of a potential strategic shift from macOS to Windows
- Acting as a strategic leader on the ICT Steering Committee
- Leading BAU operations and resolving 2nd/3rd line support escalations (approx. 50–60 tickets/week)
- Mentoring a Systems Engineer and Helpdesk staff
- Driving innovation and continual improvement across systems
Technical Expertise:
- Strong knowledge of Windows Server, Active Directory, Office 365, and VMware
- Nutanix experience highly regarded
- Networking fundamentals (IP addressing, routing, VLANs, wireless); Cisco experience is a bonus
- DR and backup strategies
- Familiarity with cybersecurity frameworks and risk mitigation
- A calm, confident leader with the ability to mentor and support others
- Excellent communication and relationship-building skills across stakeholders
- Proactive problem-solver with a hands-on approach
- Ability to step up and represent IT leadership when required
- Experience in education, government, or youth-focused sectors
- Systems administrators ready to move into leadership roles are encouraged to apply
