The Organisation

Our client plays a vital role in providing compassionate and professional end-of-life services to the communities it serves. With a strong values-driven culture, the organisation is committed to ensuring individuals are laid to rest with dignity and respect, while offering care and support to their loved ones.

The Opportunity
This is a permanent opportunity within the People Services Team, created following internal progression into a Team Leader role. The position has a strong focus on employee and industrial relations, supporting leaders through complex and sensitive matters within a structured a unionised environment.

You will partner closely with leaders across the organisation, providing practical, compliant and people-centred advice, while contributing to continuous improvement across people processes.

Key Responsibilities

• Support IR/ER case management, including complex and sensitive matters
• Coach and advise leaders through performance, conduct and low-level investigation processes
• Interpret awards and enterprise agreements, providing clear and practical guidance
• Actively support enterprise bargaining processes, with exposure to union engagement (AWU & ASU)
• Assist with the implementation of recently concluded bargaining rounds
• Support annual remuneration review processes
• Complete IR/ER backend work including documentation, filing and lodgement with Fair Work
• Maintain accurate HR and employee data using Dayforce
• Partner with leaders across the organisation to build confidence and capability
• Proactively identify and implement process improvements within the People Services function

Future training will be provided for enterprise bargaining 

About You

• Demonstrated experience in ER/IR or a strong foundational background
• Experience within government, public sector, health or similarly structured environments highly regarded
• Comfortable operating within policy-driven and bargaining frameworks
• Confident engaging and influencing leaders at all levels
• Proactive, improvement-focused and solutions-oriented
• Strong written documentation skills and attention to detail

Working Arrangements & Benefits

• Initial onboarding period of 5 days onsite
• Ongoing hybrid model aligned to business needs (typically 1–2 days onsite)
• Office based in Springvale with on-site parking
• Discounted chef-prepared lunch options
• Opportunity to work closer to home and avoid the CBD commute
• Supportive team culture with clear development pathways

How to Apply
If this opportunity aligns with your experience and career goals, please apply via the link with your updated resume.

For a confidential discussion, contact Rebecca Aparo on 0457 721 149 or raparo@sharpandcarter.com.au.