About the Role
As Workplace Concierge, you will help create a welcoming, inspiring, and safe workplace for employees and visitors. You will be the first point of contact for guests, manage operational aspects of the office, and support events and access management across the Melbourne office. Your focus will be on delivering a seamless, enjoyable experience for everyone.
Key Responsibilities
- Greet and support team members and visitors with a customer-first approach.
- Manage concierge area, mailroom, couriers, and internal office requests.
- Coordinate meeting room setup, AV, catering, and other office events.
- Assist with access management, security passes, and building operations.
- Support compliance, emergency procedures, and workplace safety initiatives.
- Maintain stock for office amenities, catering, and drinks fridges.
- Identify opportunities to improve office operations and workplace experience.
- Proven customer service experience in a client-facing or operational role.
- Strong communication and interpersonal skills, with a friendly, professional demeanor.
- Excellent organizational and administrative skills, with strong attention to detail.
- Adaptable, proactive, and comfortable managing multiple priorities in a fast-paced environment.
- Experience with office software (Microsoft Office Suite) and collaboration tools (Slack) is desirable.
- Positive, approachable, and passionate about creating great workplace experiences.
- Be part of a vibrant team focused on culture, engagement, and workplace excellence.
- Opportunity to transition from a temporary role to permanent based on performance.
- Gain experience in a dynamic, fast-paced corporate environment with exposure to a variety of stakeholders.
